Privacy Policy

Privacy Policy

At Cake & Cake, we respect the privacy of our customers, business partners, employees, job applicants, and website visitors. This Privacy Policy explains how personal information is collected, used, and protected.

We are committed to ensuring that your personal information remains secure and confidential.

Order Placement

  • Full payment is required at the time of order placement.

  • Payments can be made:

    • Online

    • By phone

    • In person

Orders are confirmed only after successful payment.

Returns & Refund Policy

If you are not satisfied with your purchase:

  • Notify Cake & Cake within 2 hours of pickup.

  • Return the product along with the original receipt.

Refunds will be issued as:

  • Store credit, or

  • Back to the original payment method

Please allow up to 5 business days for processing.

Decorations & Coloring Disclaimer

  • Exact color and design matches cannot be guaranteed.

  • Variations may occur due to icing techniques and environmental factors.

  • Minor image cropping may occur depending on cake size and layout.

Deals & Reduced Pricing

  • All offers are available on a first-come, first-served basis.

  • Promotions are subject to availability and may change without prior notice.

Shipping & Delivery

  • Cake & Cake is not responsible for issues arising during delivery.

  • We are not liable for damage due to mishandling after delivery.

Out-of-Stock Policy

  • As all products are freshly prepared, stock availability may fluctuate.

  • Cake & Cake reserves the right to decline or cancel orders due to availability constraints.

Information Sharing

  • Personal information is collected solely to process and fulfill orders.

  • Information may be shared only with authorized service partners when necessary.

  • We do not sell or distribute personal data to third parties.

Account & Payment Information

  • Users must be 18 years or older to use this website.

  • Website usage is governed by the laws of the United Arab Emirates (UAE).

  • Payments are accepted via:

    • Visa

    • MasterCard

  • All transactions are processed in AED (United Arab Emirates Dirham).

Contact Information

For any privacy-related questions or concerns, please contact:

๐Ÿ“ง info@cakeandcake.ae